Legal

Data Protection

Last updated: 13 July 2026

Iscold Automotive Ltd is committed to protecting personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This page summarises how we handle personal information day to day. Our full Privacy Policy explains what we collect and why.

1. Data controller

Organisation: Iscold Automotive Ltd
Company number: 12211944
Registered office: Linnet Cottage, Carr Road, Ulceby, United Kingdom, DN39 6TX
Contact: info@iscoldautomotive.com · 01469 589 998

As a small business we do not currently appoint a separate Data Protection Officer. Privacy and data protection queries are handled by the directors using the contact details above.

2. Our data protection principles

We aim to process personal data in a way that is:

Lawful, fair and transparent — we tell people what we do with their data
Purpose-limited — collected for clear reasons related to our services
Minimised — we only ask for what we need
Accurate — we correct errors when we are told about them
Storage-limited — kept no longer than necessary
Secure — protected with appropriate technical and organisational measures
Accountable — we take responsibility for how data is handled

3. Security measures

Depending on the systems we use, safeguards may include:

Restricting access to customer and enquiry information to authorised staff only
Using password-protected devices and accounts for business email and records
Keeping paper records secure when used
Taking care when transferring information by phone, email or messaging
Deleting or securely disposing of information that is no longer required

No method of transmission or storage is completely risk-free. If we become aware of a personal data breach that is likely to result in a risk to people’s rights and freedoms, we will assess it and notify the ICO and affected individuals where required by law.

4. Staff and third parties

Anyone working for us who handles personal data is expected to treat it confidentially and only for business purposes. Where we use external providers (for example email hosting or accountancy), we expect them to process data only on our instructions and with appropriate security.

5. Requests from individuals

If you want to access, correct, erase or otherwise exercise your rights over personal data we hold, please email info@iscoldautomotive.com with enough detail for us to locate your information. We will respond within the time limits set by UK law (normally one month).

You also have the right to complain to the Information Commissioner’s Office: ico.org.uk.

6. Training and review

We review our data handling practices from time to time, especially if our website, systems or services change. This statement and our Privacy Policy will be updated when needed.